Management Team

Meet the Team

Our team of professionals has years of experience in telecom auditing and service provisioning. We help customers assess their needs and identify the right services. Whether it's a voice line, broadband solution, or a new MPLS network, we make it simple. We process and track all of the service orders, coordinate the provisioning and installation details, and help facilitate ongoing services. We are an advocate of, you, our customer, and take ownership of the entire process, finding the best solution to meet your needs.

Kenneth H. Macdonald, President


Although he'd spent 22 successful years in the telecommunications industry, Ken Macdonald felt the need for change, recognizing the deterioration of customer service and lack of attention to detail from telecom service providers and vendors. He came to the realization that the telecommunications industry practices and his personal values were not in alignment. He then made a commitment to create a new kind of telecommunications company.


He envisioned nothing less than a new business model, one that would revolutionize the telecommunications service industry by meeting the following criteria:

  • Eliminate the confusion of determining which telecommunications services are best for your business
  • Negotiate the best possible prices for our clients
  • Choose a service provider with a world class reliable network
  • Provide better value for our clients by offering end to end customer service and support
  • Offer a superior level of professionalism and integrity
  • Communicate consistently with our clients in order to keep them informed
  • Treat every customer's service needs as if they were our own

Today, Network Services Corp. is a leading telecommunications service company specializing in coordinating, facilitating and maintaining telecommunications needs for businesses.

We offer a personalized level of service, dedicated and focused on providing our clients with what they deserve: quality service.

Pamela L. Macdonald, Vice President


VP and Owner of Network Services Corp. 25+ years of industry experience in all facets of telecommunications including voice, data and cloud solutions. My team delivers an unparalleled level of customer service to our clients with the goal of maintaining long term partnerships. We pride ourselves in a very high customer retention rate due to our continued engagement in assisting our customers at any time with any issue related to the services we sold them." I absolutely LOVE my customers and take pride in serving them. I enjoy getting to know them as people as well. I feel very fortunate to have this opportunity before me. I also enjoy cultivating partnerships with our vendor teams who we represent and who support Network Services Corp. and our customers.

Chris West, Director of Business Development


Chris brings 20+ years of experience in sales, marketing, account management, and business development. He is a veteran of the U.S. Army and holds an undergraduate degree in Marketing and MBA.

My passion is and will always be client satisfaction and service to a level that cannot be found anywhere else. The telecommunications industry is a fast-evolving environment with new technologies coming to market and shifting customer needs. I pride myself on staying on top the latest trends, technologies, and services to simplify client management duties. 

Andrea Wisemore, VP of Operations


Andrea spent years working in customer service and takes pride in ownership of her work. With 10+ years of industry experience in addition to past positions ranging from Law Firms to Real Estate, Andrea has been able to gather a variety of organizational skills that are essential to working within the Telecom Industry. A quick study to various AT&T Systems has been a pivotal to quick turnaround times. A hard worker and with a 'must do' attitude, Andrea will do whatever it takes to make our customers happy.

“Andrea is the “glue” that holds it all together for Network Services Corp. A true gem and we are beyond blessed to have her as she goes into her 10th year next year of employment with NSC!“

Andy Martinez, National Mobility Director


20 years of industry experience in both Wireline and Wireless solutions, 13 of those years working with one of the industry leaders AT&T. We pride ourselves in being the one-stop shop for all our clients Mobile Wireless Business needs, whether it be Smartphones, Tablets, Mobile Applications, or Mobile Security.

Elyse Linn, Customer Support / Operations


Elyse Linn retired from AT&T with 33 years of service in 2014. She’s very knowledgeable of the AT&T products and services. She has an extensive customer support background. Elyse graduated in 1980 from Chapman University, Orange Calif. She is currently enrolled in the Paralegal Studies Program at Fullerton College. When not working or studying, she can be found playing with her 4 year old grandson, reading books, going to the movies.  Elyse and her husband enjoy traveling and last year took a four week car vacation across the United States, beginning in California and ending in Alabama, then back to California. What a trip! Just ask her about it!

Mark Palmer, Senior Sales Consultant


Mark has 16 years in telecommunications and has extensive experience with some of the larger telecom providers including At&t and Telepacific. Mark is extremely motivated and has a very strong work ethic. He knows what it takes to succeed and is very driven to do the hard work it takes day in and day out to succeed in a very competitive field. Mark produces for Network Service Corp. month after month and is a very valued NSC team member. On a personal note, Mark is an equine aficionado spending most of his weekends on the trail!  He also loves photography and hiking.  He is also very health conscious following a very healthy diet and working out at the gym on a daily basis! 

Kenneth Ewing


My name is Kenneth Ewing (KJ). I am one of Network Services Corp.’s newest additions to their growing business development team. For the past year I have been shadowing numerous telecommunication specialists to obtain knowledge and skills to meet our team’s and customer’s expectations. 

Billy Gagne


Billy is the newest addition to our sales team here at NSC. He graduated with honors from California State, University of Chico in the Spring Class of 2022 with a major in Business Marketing and a Sales Certificate from the Sufferlein Sales Program. Billy is eager to learn and will be an asset to our Business Development team. In his free time, Billy enjoys getting outdoors, watching sports, and hanging out with friends.